Standing in a queue and to wait for the turn is no one’s favourite activity. Especially if you own a business in which your customer may have to stand in a queue and wait then you have to look for an alternative that can minimise their waiting time. Because waiting means poor service quality and frustrated customers. And believe us, both of these are not good for your business by any means. But you can change the system as Chestnuter is now offering its customers with standing queue kiosk with which they can implement quality service experience with the help of planned service design.
Chestnuter’s intelligently designed interactive standing queue kiosks are innovative and efficient as they provide customers with the access to on-demand information. Because they are Wi-Fi enabled and have touch screens anyone can make good use of it for tasks like data entry, transactions or printing tickets. The rapid supply of information technology is what makes our standing queue kiosks best suited for any customers. You can manage the queue efficiently and can provide the best possible service. Your customers can interact with the kiosks in their desired way, and they can even record feedback at the runtime.
When we say that it is best for everyone, we mean everyone. Whether you want to queue display in your waiting lobby, want to inform your customers for their turn or want to counter display units at your counter, our standing queue kiosks cover it all. Kiosks have been very efficient in dividing the workload of humans, and that is why we recommend these standing queue kiosks for every business that is serious about it growth. The best thing about these standing queue kiosks is that they can be connected with other peripheral devices as well. This is because of its Wi-Fi technology that enables it to connect to other devices. You can connect it to local servers, LED matrix lines and even with smartphones. Connection to these devices will allow you to run and control the system flawlessly and to communicate with the standing queue kiosk so that your customer never miss their turn.
Although it is not a rocket science to know why these standing queue kiosks are better for your business, we have shortlisted some of the major benefits of considering these machines. This will help you to understand the importance of standing queue kiosks for your business.
Manage customer queues:
With these systems, your customers don’t have to wait in queues. All they have to do is to take a ticket with the number and to wait for their turn. This will provide comfort to your customer and will also reduce the sense of insecurity. Happy customers will always be your best ambassadors and to increase your revenues you have to make your customers feel relaxed and happy.
Your business will not only grow with the happy customers, but you need happy staff as well. With no customer jumping over each other on the counter, the staff will feel relaxed and can provide better service. Happiness has a very positive impact on productivity, and you can increase their productivity by making them feel relaxed and happy.
People now prefer businesses who ease their work. These standing queue kiosks are offering you to provide your customers with what they are looking for. Implementation of technology is the best way to attract people, and as these standing queue kiosks ease the workload of your staff, you can expect better service quality from your staff. You can even track your staff’s performance by implementing these standing queue kiosks.
Because these machines are smart, you can even know your customer flow with its intelligent customer management system. These standing queue kiosks can predict customer queues based on historical data. Then you can plan and can be effective in your services. For example, if it shows that customer queues do not start building up before 10 am then you can assign your staff some back-office tasks until then.
Accuracy with efficiency:
Until now you know how efficient these standing queue kiosks are, but because they are smart, they are accurate as well. Having these systems will eliminate the chances of making a mistake in entering transactions. Because customers no longer have to fill out those slips of paper, they can easily change any error. This will improve both customer experience and staff efficiency. Moreover, customers prefer face to face transaction and these machines can be their reason to trust your business.
When not in use they can be used for marketing purposes as well. Although you can place your ad on every transaction, it is not recommended as it will increase the time and your customer will feel annoyed as well. But you can place ads when it’s idle or in the waiting process.
These automated machines have so many benefits and advantages, and when compared to cost, it is a machine that worth it. These remote-controlled standing queues kiosks can display videos, images and even music. All models available on the page are shockproof and locked with warranty, which means that you don’t have to worry about the quality of the product. Additionally, the product quality is followed by the services of Chestnuter who is always focused on providing great and quality services. Also, we have the best solutions for our customers. If you are confused about what kind of standing queue kiosk you should have then you can reach us. Our consultants will help you to choose the best suitable kiosk for your business. Moreover, you can also reach us for any inquiry. You can even provide us with your valuable feedback so that we can improve our services. You can contact us via email and call, and we will reach you back shortly. Grow efficiently and get a competitive advantage in the industry with these modern technical devices.